After setting keywords in the codebook, why the coding options are not pre-selected automatically? Why the keywords are not highlighted in the coding content?

Please check if the keyword settings format is correct.

  • Ensure there are spaces before and after Boolean Operators.
  • Check if symbols such as ()“” are in English format and appear in pairs.

If the keyword settings format is incorrect, it may cause the failure of highlighting and encoding prediction.

Click here to see the method and rules for creating and setting up coding categories

If the format has been confirmed to be correct, but the keywords in the coding content are still not highlighted, you can contacting us through the Help Center at the bottom right of the home page, or directly sending an email to info@divominder.com. Please provide the URL of the page with the issue so we can better investigate the problem.

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